Terms & Conditions.
BOOKING FEE:
Indoor Studio photography session.
For our indoor studio photography session there is no booking fees.
The full amount of the chosen packages needs to be settled on the date of the sitting / photo shoot.
No photographs / film footage / other products or services will be delivered until 100% of total balance has been settled in full.
Payment for additional products and services are to be made in full at the time of ordering. (i.e. photo prints, photo books, canvas prints, frames, retouching, etc)
Outdoor or Commercial Photography.
Summary: 50% advance; 50% on or before time of photo shoot.
While booking online or offline you are to pay an upfront advance of at least 50% of the total charges,
This serves as a booking fee of 50% credit toward the total cost of outdoor or commercial photography packages, and this secures the time and service of 800 PHOTOS STUDIO crew (Wise Monkeys Productions LLC )
Booking fees are non-refundable and can only be used to book another session provided are given at least 2 working days notice to our official email. info@800photos.com
Transfers can be made to other services or products of the same amount within 12 months of the original booking date.
Once a rescheduling has been made, further re-scheduling and / or amendment for the booking is not allowed.
The remaining amount needs to be settled on or before the date of the sitting / photo shoot.
No photographs / film footage / other products or services will be delivered until 100% of total balance has been settled in full.
Payment for additional products and services are to be made in full at the time of ordering. (i.e. photo prints, photo books, canvas prints, frames, retouching, etc)
Summary: 50% advance >> Confirmation email received >> Client pays 50% on or before time of photo shoot >> hardcopy receipt provided.
CONFIRMATION:
Clients will receive a confirmation email and receipt upon payment of booking fees.
This email confirms the booking with 800 PHOTOS STUDIO (Wise Monkeys Productions LLC) and hardcopy printed receipts will be provided the day of the photo shoot upon full payment.
Any verbal communication DOES NOT guarantee a booking.
CANCELLATION POLICY:
Cancellation charges are as follows and are strictly applied.
Cancellation within specified number of days / hours stated below, prior to the scheduled shoot, will incur a cancellation fee of a percentage of the total amount due for booked services;
Specific timing and associated cancellation charges as as follows and are strictly applied:
a. 4 days: 30%;
b. 72 hours: 50%;
c.24 hours: 75%;
d. less than 24 hours: 100%.
Postponement charges are identical to the cancellation fees detailed above. In addition to this cancellation fee, the client will be charged for any expenses already incurred by Wise Monkeys for preparation and previously agreed by client (i.e. props, etc).
REFUND POLICY:
At this time, there are no refunds or returns of products or services rendered in print or electronic format.
No exception can be made as we cannot be held responsible for individual tastes or preferences.
However, we reserve the right that at our sole discretion we may allow clients to use the advance amount against future bookings or orders products or services.
DELIVERY TERMS:
Prior to the beginning of a session, or product order, a final list of deliverables will be agreed up on between the client and 800 PHOTOS STUSIO (Wise Monkeys Productions LLC).
Any changes to the final list of deliverables needs to be requested prior to starting the editing/printing/post production service and may incur additional costs.
SHIPING POLICY:
Shipping within the United Arab Emirates:
a. 800 PHOTOS STUDIO offers Shipping to all customers within the UAE for 10USD+ 2USD fee/product.
b. For orders by call, We can arrange to deliver via courier the items to you. This service comes at a fixed delivery fee of AED 40 within the UAE.
c. Delivery service is provided within the Major City limits. Any territory beyond the city limits will fall outside the delivery parameter. In such cases, we would kindly request you to arrange a pickup of your orders from an alternate location or from our Office.
DATA RETENTION:
800 PHOTOS STUDIO (Wise Monkeys Productions LLC) retains client files for up to 3 months after a session.
In case a client requires the footage/imagery after 3 months, we may or may not be able to provide the footages from any backup.
If available, archived images may be available at an extra cost of 1000 AED.
PHOTO PRINTS / DIGITAL:
Requests for any additional prints, enlargements, canvas prints, digital files or other services and products must be paid in full at the time of ordering.
Once the booking has been confirmed by both parties and is in process, changes and refunds are not permitted.
PRIVACY:
800 PHOTOS STUDIO (Wise Monkeys Productions LLC) respects the privacy of its clients.
The data we collect including personal data, images, video, contact information are kept in secure systems and will not be sold or disclosed to a third party without client’s prior written approval.
Verbal approval will not suffice. All approvals will need to be made in writing via info@800photos.com official email.
FORCE MAJEURE:
800 PHOTOS STUDIO (Wise Monkeys Productions LLC) reserves the right to amend, defer or cancel the above terms in part or in full any time with or without prior notice.
GOVERNING LAW & JURISDICTION
Any dispute, difference, controversy or claim arising out of or in connection with forth mentioned terms, including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre (“the DIFC Courts”).