Q :             Where are you located?

A :             Al Barsha 1,AlMaktab Building, Ground Floor, Behind Mall of Emirates, near
City Max Hotel / Mena Plaza Hotel.

Q :             What are your operating hours?

A :             09:00 AM – 10:00 PM, every day of the week 

Q :             Do you take passport photos ?
A :             Yes we do, prices may vary depending on the required size for your country. UAE standard size will cost you 45 AED.

Q :             Do you take passport photos for infants?
A :             Yes we do

Q:              How do I schedule a session?

A:              You can directly book from our website: 800 Photos - Book your session!

                  Or you can contact us via Phone 04 3476558 or our toll free number : 800 Photos (746867) and our team can assist you.

Q:              When do I pay my Session Fee?

A:              For studio sessions, you can pay at the studio on the day of the shoot.

                  For outdoor shoot, we require 50% deposit to confirm booking and full payment shall be made during the shoot in cash. You may handover the payment to our photographer.

Q:              Do you offer consultation for our session? 

A:              Yes, you can call us or visit our studio at least 1 day before your session and our team will  be happy to assist you further on outfit, location, make up, etc. 

Q:              When do we view our Images?

A:              Your images will be provided to you on the following day via our online gallery link, however we can accommodate you on the same day for proofing the gallery at our studio with prior confirmation.

Q :             I have my personal photos and I want them to be edited, can you offer photo editing?

A :             Yes we do. The price starts from 70aed for basic editing, you can call / whatsapp 054-700-3537 to know more about our editing services.

Q :             Can I bring my makeup artist and do my make up at your studio?

A :             Yes! But we can only allow maximum 30mins as make up time so that it won’t affect the schedule of the studio.

Q :             Can I bring my family / friends during my shoot?

A :             Definitely! However they cannot be included in the session and due to the current Covid Protocol in practice, we can only allow maximum of 10 people in the studio at a time.

Q :             How many people can join my shoot?

A :             It depends on your package selection. Any additions to the chosen package will be charged at AED 59/ head.

Q:              Is it possible to extend my shooting time at the studio?

A :             This depends on the availability of the photographer and the studio- we can extend up to 30mins per session for free. Exceeding the free time limit of 30 minutes will cost you AED100/per hour.

Q :             Who owns the rights to my images?

A :             The ownership of the edited photos you have purchased is completely yours. However, the non -purchased photos (raw/unedited) remains as an exclusive property of 800 Photos.

Q :             I want to take all my raw/ unedited images from the entire shoot, is that ok?

A :             Yes, you can take all the pictures from us but there will be additional charges, as it is not included in your selected package..

Q :             Which payment methods do you accept?

A :             We accept cash, card and online payment

Q :             Do we need to book an appointment prior to our visit?

A :             Yes, you have to book an appointment 1 day prior to your planned session so we can schedule  the timings for you.. However walk in sessions are also accepted as long as the studio is not pre occupied and photographer is available. 

Q :             Do you deliver?

A :             Yes. We deliver with a charge of AED 100 within Dubai. Our clients usually book a Careem pick up for their photos / frames to collect from our studio -- we will be happy to assist the driver.  

Q :             Can you shoot business portraits at our offices instead of your studio?

A :             Yes we can. We can create a studio set up at your location with 1,000AED location fee (within Dubai) additional to our regular packages 

Q :             Do you provide photography and videography service for birthday parties, family gatherings?

A :             Yes! To know more please call or whatsapp : 054-700-3537

Q :             Do you canvas / frames ?How fast can you deliver? Do you install?

A :             Our standard delivery time is 3-5 days depending on the availability of your chosen frame design. We deliver and install with a fee, to know more please call or whatsapp : 054-700-3537.

Q :             Do you print t-shirts and mugs?

A :             Yes, with a minimum order of 30pcs / design 

Q:              Does your studio provide videography services?

A :             Yes! To know more please call or whatsapp : 054-700-3537

Q :             Do you do destination weddings?

A :             Yes! To know more please call or whatsapp : 054-700-3537